FAQ

The Simpsons Box - Frequently Asked Questions

Q1: What is The Simpsons Box? A1: The Simpsons Box is an exciting and mysteryiously unique collectible item that contains various Simpsons-themed merchandise, collectibles, and surprises.

Q2: What can I expect to find inside The Simpsons Box? A2: Inside the box, you will discover a diverse range of Simpsons-related items, including toys, clothing, accessories, stickers, and more. Each box is carefully curated to provide fans with a delightful assortment of memorabilia.

Q3: Are all sales of The Simpsons Box final? A3: Yes, all sales of The Simpsons  Box are final. Once you purchase the box, we cannot accept returns, exchanges, or refunds. Please make sure to review your order carefully before completing the purchase.

Q4: Can I exchange or return The Simpsons Box if I receive an item I don't like or want? A4: Unfortunately, we do not offer exchanges or returns for The Simpsons  Box, even if you receive an item that may not be to your liking. The element of surprise and randomness is part of the fun of this mystery box.

Q5: What if my package arrives damaged? A5: We take great care in packaging your Simpsons Box to ensure it arrives in excellent condition. In the unfortunate event that your package arrives damaged, please take clear photographs of the damaged packaging and items within. Contact USPS with the images and details of the damage to resolve the issue. 

Q6: Can I choose specific items to include in my Simpsons Box? A6: The fun of The Simpsons  Box is not knowing exactly what you'll get, so specific item selection is not available. Each box is a surprise filled with various Simpsons-themed goodies.

Q7: Can I cancel my order for The Simpsons Mystery Box? A7: Unfortunately, we cannot accommodate order cancellations once the purchase is complete. Please double-check your order before finalizing it.

Q8: How often do you release new versions of The Simpsons Mystery Box? A8: The release schedule for new versions of The Simpsons Box is every 3 months as we aim to offer fresh and exciting collections periodically. Be sure to stay tuned to our website and social media channels for updates on upcoming releases.

Q9: Is international shipping available for The Simpsons Mystery Box? A9: At this time we do not offer international shipping for The Simpson Box.

Q10: Where can I contact customer support for further assistance? A10: If you have any additional questions or require assistance with your order, please don't hesitate to contact our customer support team through the contact information provided on our website.

Please remember that all sales of The Simpsons Box are indeed final, so make your purchase with excitement and anticipation for the surprises that await inside!